Privacy policy

Data controller

Cloud Routecore Co., Ltd., Pathum Wan, Bangkok, Thailand, is the controller for personal data submitted through this website. Contact: hello@cloud-routecore.click, phone 0261379467.

Data we collect

When you use the contact form we collect your name, email address, optional engagement interest, optional queue notes, and message content. Server logs may record IP address, browser type, and pages visited. Cookie data is described on our cookies page.

Purposes

We use inquiry data to respond to your request, prepare estimates, and administer engagements you commission. We use limited analytics cookies (if accepted) to understand which pages are read. We do not sell personal data.

Retention

Inquiry messages are retained up to 24 months after the last correspondence unless a longer period is required for an active engagement, accounting, or legal claim. Analytics data, when collected, is retained in aggregate form for up to 14 months.

Your rights

Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. To exercise rights, email hello@cloud-routecore.click. You may also lodge a complaint with the competent Thai supervisory authority.

International transfers

Our primary operations are in Thailand. If a processor outside Thailand handles email or hosting, we require contractual safeguards appropriate to the transfer and limit data to what is needed for the service.

Security

We apply reasonable technical and organizational measures to protect personal data. No method of transmission over the internet is completely secure; please avoid sending passwords or sensitive ticket exports through the public contact form.

Updates

We may update this policy periodically. The date below reflects the latest revision. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.

Last updated: 27 August 2025.